Reviews 1What You Should Know
| Product | Star Rating | 2 or More Patented Ingredients | Less Than $5 Shipping | Testimonials | Trial Offer |
| Nue Science (2013 Editors Choice) |
 (4.8)
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| Facial Toner |
 (4.6)
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| IQ Derma |
(4.0)
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| Dermitage |
(3.7)
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| Strivectin |
(3.6)
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| Juvederm |
(3.6)
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N/A |
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| Meaningful Beauty |
(3.2)
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| Onsen |
(3.1)
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The Onsen Spas in Japan are said to contain many healing and soothing which is what the Onsen line of skin care products are based on. The company manufactures products for the face and eyes and all are intended for daily use. A few of the products were formulated to address the problem of aging of the skin. One of them is Onsen’s Age Defying Face Cream. The product promises to defy the aging process by combining science and nature to formulate a blend of peptides, minerals, vitamins and other anti-oxidants.
Product Details
The premise behind the Onsen products is that they contain the same healing and restorative minerals from the Onsen hot springs in Japan. People flock to hot springs located all over the world supposedly for their ability to rejuvenate the body as well as help with skin conditions. This practice is as old as time and it is no wonder that the skin care companies have begun to use this tactic to attract buyers to their products. Onsen Age Defying Face Cream promises to help skin irritation, relive dry skin and restore and prevent sagging. Although there is no clinical research to prove that the water or mud from these hot springs actually work, the official Onsen website backs up their skin care products with a money back guarantee which many skin care companies fail to provide. Many of the products in the line contain the same basic ingredients such as minerals, peptides, vitamins A and C, Red Algae Extract, Retinol and Thalassine which is a marine extract said to help fight aging of the skin. No advanced ingredients such as Hyaluronic Acid, Matrixyl 3000 or Real Collagen are mentioned on the website. We could not locate any clinical research, before and after photos or customer testimonials on the site as well.
The Good
- Onsen Age Defying Face Cream contains Vitamins A and C which may offer some antioxidant benefits.
- The products can be purchased from the official Onsen website.
The Bad
- Onsen Age Defying Face Cream does not any contain advanced ingredients.
- The official website for the product does not have any clinical research associated with the products.
- There are no customer testimonials and no before and after photos on the website.
The Bottom Line
The fact that the Onsen skin care products claims to be formulated with the so called healing powers of the Onsen hot springs in Japan may get the attention of buyers who typically fall for such hype. Products which boast that there products contain all natural ingredients are hot sellers these days. Let’s face it, no body wants to put chemicals on their skin however there simply is no proof that suggests that mud or mineral waters that supposedly come from volcanoes offer any anti-aging benefits. For $65, we could buy an anti-aging skin care product that actually has been proven to provide great results. Which one will you choose?
ihave been using the same defying gravity mask for 2yrs can you give me a LIFE SPAN WHEN NO LONGER IN USE
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These products have no scientific proof whatsoever. With this kind of pricing, you should be covering the costs of effective research on this. You should look for some evidence of this product working, even if it is qualitative from other users. As a scientist, their explanation of how the product works doesn’t really make sense.
In addition, there are very agreesive sales techniques used to promote these products. Hold out and you will get more and more free products.
Please review these active ingredients. They are basic in their nature.
As their is no proof that these products work, these could just lower quality products, sold at very high profit margins.
Their active ingredient is, ironically, called F.A.C.T.
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We walked by the Onsen concession this weekend at Westfield in East London.
Stay away! The sales guys at the stall will drag you in to a hard sell… extremely patronising and you would have to be a serious idiot to buy after their sales tactics!
We tried to walk away 3 times and they were excessively pushy and massively defensive to the point of petulance when we questioned their product.
Whoever these guys are – they do not exemplify Japanese sales tactics and were probably more suited to selling second hand cars on street corners rather than cosmetics!
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tourist in London Reply:
September 4th, 2012 at 10:00 am
Bad experience ever!!
I was at Westfield last weekend, too. Got ripped off. What they have said and tried to sell made ppl sick when thinking back of again – regardless the product itself good or not!
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Faith Reply:
October 24th, 2012 at 5:00 pm
Unfortunately, I got suckered in. Actually I think I just gave in because I could not get away, but that is my fault. Started using the product after my current lotion was finished. Thought the spin top was really cool, until it broke about a week later. I wrote the company and was told basically they are independent contractors and I must go to where I purchased. Since I was traveling and not planning to be back there I’m stuck with a bottle of moisturizer that I can not use. Stay away the company does not stand behind their product.
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linda Reply:
October 26th, 2012 at 8:24 pm
My experience in Westfield , Century City, Los Angeles, is like a replay of these two comments from London, stay away from this company, all they want to do is to rip you off. They are not Japanese company, the owner is a Israeli.
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Annette Reply:
December 31st, 2012 at 11:07 am
Did the same in Westfield Mall, Santa Anita. Went on line and could have purchased products for $25 a bottle rather than the $100 I paid. I was stupid!
from london Reply:
December 19th, 2012 at 12:42 am
Just two words, STAY AWAY!!!
I got scammed by the hard sell. And I agree it was the worst experience ever in west field in shepherds bush. They drag you in and don’t let you go until you buy their product. I said no several times and this guy kept on asking me what was so wrong with the product that I wouldn’t buy it. He was standing in front of me blocking my way until I finally gave it and said I will buy a cheap one. When he went to charge one product he added another item. I wanted a refund but the receipt said no refund. What made it worse was on my way back home I was reading the description on the bottle… that’s when I found hair mixed in with body scrub salt through the transparent blue color bottle.
Don’t be a sucker like me… no matter how hard they try to sell things to you just RUN AWAY!
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Ca Reply:
January 11th, 2013 at 10:09 am
Do you think I can return the product and get my money back?
My teenage son was accosted by the salesperson at the ONSEN kiosk at the galleria mall in Cambridge MA and within 10 minutes she had taken all of his hard earned money. He was left with diluted stinky cheap lotion and watery cuticle remover and an emery board all encased in a lovely green zippered pouch. THe worst and most reprehensible way to make a dime. RUN don’t walk from this product and their people!
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Was at Westfield today and I couldn’t shake off the onsen sales woman she was so desperate that she dropped the salt scrub price down to £25, fortunately I managed to escape without spending a penny.
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actually, my experience is a little different from everyone else here. Agreed, their sales people are super pushy and, being a skin care fiend, bought the eye cream and serum, scrub, face wash and cream. Like someone said above, the bottle on the cream didn’t hold up BUT the eye cream and gel is just awesome. The macadamia body scrub is also pretty good, too. I’m a murad faithful but i had to create a little room for the eye cream and scrub. Been using them for months now. I will buy another when i run out
. But then again, different strokes, right?
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So. I am not the only one finding these hard-sellers annoying. I came across a sales person at Westfield London. First of all, the woman tried to give me a “great ” deal, when i was not giving in….I could give one product for free….hmmm. When I said I left my purse with some one else, she said I could take one product with me if i would pay for it later on….what really annoyed the hell out of me…was her manner of speaking: ssht, it’s a secret, don’t say it out loud, don’t tell anyyyyone…..Excuse me, woman, is this Sesame street and do I look like a piggy-tailed toddler. Let me tell you an honest thing…these products may be the best thing in the world or may make you look like a 15 year old again……but these sellers and their big daddy sales techniques kill it for me. P.S. didn’t buy anything, will not buy anything.
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I actually got sucked in as well, though I paid much less than the price on the website (you can get a product for around £25…) Anyway, apparently I’m the only one who’s actually rather satisfied of the products, I never bought expensive creams, so I’m not good at comparing, but still the eye serum really did make a difference to my very bad and thin round eye area, as well as the mask…I even went back to buy it…I agree on their very aggressive tecniques, but if you hold on, you will get a good cream at a reasonable price (£25/30)
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DON’T BUY FROM THEM. I SPENT A FORTUNE, NOW HAVE A FAULTY PRODUCT AND HAVE NO WAY OF CONTACTING THEM TO GET MY MONEY BACK OTHER THAN SPEND MORE MONEY ON THE JOURNEY BACK TO WESTFIELDS.
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sophia Reply:
March 15th, 2013 at 8:06 am
Hi Sara,
Did you get your money back? I also spent money last week and want to get my money back but I am afraid they will just tell me to exchange because i had a discount…
thanks
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Westfield Santa Anita (Los Angeles area)—First of all, the saleswoman kept saying how these products are great for sensitive skin. I politely mentioned that my skin was itching and feeling irritated after she used the product. She assured me the products are fine for sensitive clients, she “knows all about sensitivities.” I just had to get used to the product. (I wondered how any products so laden with fragrance could benefit my sensitive skin?) Asked me my ethnicity, said she could tell all about my skin needs based on ethnicity. Final straw–when doing the nail buffer, she started criticizing my nail grooming and telling me how bad my cuticles are. OK, so I neglected them for a few days, but I usually get compliments on my hands/nails and didn’t appreciate her head-shaking, or her calling me “honey” every single sentence. I got up and told her I had to leave. She said, “It’s OK, Honey. You can go. This is for you, not for me.” Whatever. Couldn’t tell me anything substantial about the products, either. I didn’t buy anything but left feeling deflated and a bit shaken.
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Same here – accosted by a very pushy salesman who was not flumixed that there is no clinical evidence to back up anything they say. Flirty and patronizing and the tenaciousness of a pitbull. I am 60 quid lighter after the ‘shhh don’t tell anyone’ 2 for 1 offer. I left feeling like a mug but had to put my foot down when he still tried to sell me more. I did try some of the wrinkle cream there and was impressed with the results though but had to draw the line. Be warned – These guys Will suck you dry! Am yet to see whether the products are worth the money.
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