What You Should Know
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|Nue Science (2013 Editors Choice)||
Fountain Cosmetics is an Australian based cosmetic and skin care distribution company that offers quite an extended selection of products, including international brands. The available products include makeup, hair care, nail care, skin care, personal care and vitamins, as well as specialized products for men. Fountain Cosmetics markets themselves as an online salon. Generally speaking, salons are the only place where high quality hair care and nail care products can be found, though other venues are starting to offer these products as well. Fountain Cosmetics does offer many anti-aging products in their skin care line for consumers who are concerned about lines and wrinkles. The website offers consumers a variety of beauty tips, video clips of facials, and live chats with customer service representatives who are able to answer questions and assist with the online ordering process.
Fountain Cosmetics offers several anti-aging products. The most popular anti-wrinkle product from Fountain Cosmetics is called ‘Powerlift Superstar Eye Serum’. Included in the formula is an element they call “Peptiderm” which is an ingredient that promises to plump the skin, relax fine lines and wrinkles of the face, hydrate dry sagging skin, firm the area around the eyes, and reduce puffiness and dark circles in the eye area. Peptides have been shown in studies to promote natural collagen production, however not all Peptides work the same. The Fountain Cosmetics company claims to have personally used all the products themselves on clients in their own salon and attests to their effectiveness.
- Fountain Cosmetics stocks a variety of products from well known name brands.
- The website is educational and offers live help to customers who have questions about Fountain Cosmetics products.
- The website offers customers incentives to win products.
- Fountain Cosmetics does not disclose a complete list of product ingredients on its products.
- No customer testimonials available on their website to demonstrate product effectiveness.
- The return policy is strict, only allowing seven days for a refund.
- The company is based in Australia making communication and returns difficult due to time differences in the US.
The Bottom Line
Fountain Cosmetics offers a variety of high quality products from trusted brands. New items are constantly being added to give customers a larger selection. The website offers consumers skin care education through online videos as well as being able to chat live with customer service representatives. Many of their products include anti-aging properties, but the lack of disclosure of formulas makes the selection process difficult. Consumers may find it is a good experience to shop at Fountain Cosmetics due to their large selection of items and the ease of ordering online. Be aware of the strict seven-day return policy since Fountain Cosmetics does not offer a money back guarantee aside from this policy.